New HydroWave Shipping Policy: Effective 2/22/2016

 

Shipping Policy

           

HydroWave will now ship all orders on Monday and Thursday.


Orders that are received Thursday, Friday, Saturday, Sunday and Monday by 12pm will be shipped on Monday Afternoon.

Orders received on Monday Afternoon, Tuesday, Wednesday, and Thursday by 12pm will ship on Thursday Afternoon.

HydroWave.com will NOW ONLY offer UPS ground. Customers needing to receive their products sooner can visit one of our many Online Dealers or one of your local HydroWave Dealers.

 

     Our Dealer Locater can be found here:

            http://www.hydrowave.com/DealerLocator.aspx

If you need any further assistance please visit our contact page at:

            http://www.hydrowave.com/t-contact.aspx

Dealers needing assistance with orders can call our Dealer Support at 972.955.7841 or email john@hydrowave.com for further assistance.

Carriers


HydroWave will use the following carriers to deliver our orders:

                        UPS


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order  with the tracking information.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your  products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

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